1. Who can purchase alcohol from 1031 Liquor?

You must be 21 years of age or older to purchase alcoholic beverages from 1031 Liquor. By placing an order, you confirm that you meet the applicable legal age requirements.

2. Do I need to show identification when my order is delivered?

Yes. Alcohol deliveries may require an adult signature and valid government-issued photo ID confirming that the recipient is at least 21 years old. The carrier may refuse delivery if the recipient cannot provide acceptable identification.

3. Where does 1031 Liquor ship?

We currently offer shipping within the United States, subject to applicable federal, state, and local alcohol laws and shipping restrictions.

Some locations may be unavailable for alcohol delivery. If we cannot legally fulfill an order to your address, we may cancel and refund the order.

4. How much does shipping cost?

Our standard shipping rates are:

• Orders of $99 or more: Free standard shipping

• Orders below $99: Flat-rate shipping of $17.95

Additional restrictions or charges may apply where required by law or carrier requirements.

5. How long will my order take to arrive?

Our standard estimated delivery timeframe is:

• Order processing: 1–2 business days

• Handling time: 1–2 business days

• Transit time: 2–5 business days

• Estimated total delivery: 3–7 business days

Delivery times are estimates and may vary because of carrier delays, weather, holidays, regulatory requirements, or address-related issues.

6. What is the order cutoff time?

Orders placed by 2:00 PM Eastern Time (ET), Monday through Friday, generally enter processing on the same business day.

Orders placed after the cutoff time, on weekends, or on holidays may be processed on the next business day.

7. Which carriers do you use?

Depending on the destination and applicable regulations, we may use UPS, FedEx, or another authorized alcohol carrier.

Alcohol shipments are handled according to applicable carrier and legal requirements.

8. Will I receive tracking information?

Yes. Once your order has been shipped, we will provide tracking information when available so you can monitor the shipment.

9. Can alcohol be shipped through USPS?

No. We do not use USPS for beverage alcohol shipments. Alcohol shipments are handled through authorized private carriers where legally permitted.

10. Can I change my shipping address after placing an order?

Please contact us as soon as possible if you need to change your delivery address.

Once an order has been processed or shipped, we may not be able to change the address. Address changes may also be restricted by carrier and alcohol-shipping requirements.

11. What happens if nobody is available to receive the order?

Because alcohol shipments may require an adult signature, the carrier may make another delivery attempt or provide instructions for arranging another delivery attempt or pickup.

The recipient must satisfy applicable age and identification requirements.

12. What happens if my package is damaged?

If your order arrives damaged, please contact us as soon as possible and provide:

• Your order number

• A description of the damage

• Photos of the shipping box

• Photos of the damaged product

• Any relevant carrier documentation

We will review the situation and, where appropriate, arrange a replacement or refund in accordance with our Refunds & Returns Policy.

13. Can I return an alcoholic beverage?

Alcohol returns are subject to applicable laws and our Refunds & Returns Policy.

Generally, products must be unopened, unused, and in their original condition to be considered for return. Opened or partially consumed alcohol generally cannot be returned because of health, safety, and regulatory considerations.

14. Can I exchange an alcoholic beverage?

Generally, we do not offer exchanges for alcoholic beverages.

If you receive an incorrect, damaged, or defective product, please contact us. Where permitted, we may provide a replacement or another appropriate resolution.

15. Can I cancel my order?

If you need to cancel an order, contact us as soon as possible.

We will try to accommodate cancellation requests before the order is processed or shipped. Once an order has shipped, cancellation may no longer be possible.

16. What payment methods do you accept?

We accept payment methods displayed and made available during checkout. Payment information is processed through secure payment systems.

Your payment details should never be sent to us by email or through unsecured communication channels.

17. Are the products authentic?

We aim to supply genuine products obtained through legitimate supply channels. Product availability, brands, labels, packaging, and vintages may vary.

If you believe you have received an incorrect or potentially defective product, contact us immediately so we can investigate.

18. Why might a product look different from its picture?

Bottle designs, labels, packaging, and product presentations can change over time. Product images are provided for illustration and may not always exactly match the current packaging.

The product name and applicable product information should be reviewed before placing an order.

19. Are prices shown in U.S. dollars?

Yes. Unless otherwise stated, prices on our website are displayed in U.S. dollars (USD).

Applicable taxes and other charges, where required, will be displayed during checkout or otherwise disclosed before purchase.

20. Do you offer international shipping?

Our standard shipping service is currently limited to the United States. We do not offer international alcohol shipping unless specifically stated and legally permitted.

21. Can I order alcohol as a gift?

Yes, where permitted by applicable law and our shipping requirements.

However, the person receiving the delivery must satisfy all applicable age-verification and adult-signature requirements.

22. Can someone under 21 receive my alcohol order?

No. Alcohol deliveries may only be released to an eligible recipient who meets applicable legal age and identification requirements.

23. What happens if delivery is refused because the recipient is under 21 or cannot provide ID?

The carrier may refuse delivery and return the package.

Any refund will be handled according to our Refunds & Returns Policy and may be reduced by applicable shipping, return, or other charges where permitted by law.

24. What if I receive the wrong product?

Please contact us as soon as possible after delivery.

Provide your order number and photos of the product received. We will review the order and, where appropriate, arrange a replacement or refund.

25. Do you charge a restocking fee?

For approved discretionary returns, a restocking fee of up to 15% may apply where permitted by law and stated in our Refunds & Returns Policy.

No restocking fee will generally apply to approved returns resulting from our error, such as an incorrect or damaged shipment.

26. When will I receive my refund?

Approved refunds are generally processed to the original payment method within 5–10 business days after the return or refund is approved and any required product inspection is completed.

Your bank or payment provider may require additional time to post the refund.

27. Is my personal information secure?

We take reasonable measures to protect personal and transaction information and use appropriate security practices for payment and website transactions.

For more information, please review our Privacy Policy.

28. Do you use cookies?

Yes. Our website may use cookies and similar technologies for essential website functions, security, analytics, performance, and other permitted purposes.

Please review our Cookie Policy for additional information and available controls.

29. Do you sell customer information?

We do not sell customer information as a business practice. Personal information may be shared with service providers and other parties where necessary to process orders, payments, shipping, fraud prevention, website operations, legal compliance, or other disclosed purposes.

Please review our Privacy Policy for details.

30. How can I contact 1031 Liquor?

For questions about products, orders, shipping, returns, or other matters, contact us:

1031 LIQUOR LLC
900066735
 +1 320 322 1582
 shop@1031liquor.com
 95 W. Grand L edge Hwy Sunfield, MI 48890-9010 USA
 Monday – Friday, 9:00 AM – 5:00 PM ET
Saturday – Sunday, 11:00AM – 4PM ET

Important Alcohol Shipping Notice

Alcohol sales and delivery are subject to federal, state, and local laws. Availability and delivery eligibility may vary depending on the destination. We reserve the right to decline, cancel, or modify an order when necessary to comply with applicable laws, licensing requirements, carrier restrictions, or regulatory requirements.

These FAQs are provided for general customer information and should be read together with our Shipping Policy, Refunds & Returns Policy, Privacy Policy, Cookie Policy, Warranty Policy, and Terms & Conditions.